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India’s Most Valuable Brands – Ricoh, CAPTURE, TRANSFORM, MANAGE INFORMATION
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India’s Most Valuable Brands – Ricoh, CAPTURE, TRANSFORM, MANAGE INFORMATION

India's Most Valuable Brands - Ricoh, CAPTURE, TRANSFORM, MANAGE INFORMATION

India’s Most Valuable Brands – Ricoh, CAPTURE, TRANSFORM, MANAGE INFORMATION

 

Ricoh is a global technology company specializing in printing and document solutions, IT services and communication systems.

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BLAZE TO BRILLIANCE
Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015, Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD). In India, Ricoh operates through a robust network of 24 offices, and over 2500 dealers and business associates spread across the country. What set it apart is that it delivers not only a wide array of products, but consistent service levels across the central coordination.

Ricoh, India's Most Valuable BrandsFAITH FACTORS

Ricoh India Limited has been an ISO certified organisation since 1994. It is currently certified under ISO 9001:2008, ISO 27001:2013 & ISO 14001:2004 standards and also holds CMMI Level 4 certification. The Company has established and implemented systems and procedures in accordance with the standard requirements. It believes that customers are the reason for its existence and hence, maximising customer satisfaction is its main focus.

ENGAGEMENT THAT ENTHRALLS
From Printing and Document Solutions to IT Services to Communication Systems, the company has created offerings that address the ever-evolving and diverse needs of customers under a holistic umbrella. In India, Ricoh is a market leader in its key categories and enjoys immense customer confidence in the wide variety of their products and solutions, which includes Office Printers, Digital Duplicators, Production Printers, Projection systems  and Video conferencing solutions and related software technologies. Ricoh is a leader in Managed Document Services, and can provide a unique combination of document and IT-related services, addressing business practices surrounding the management of both print and electronic information and communication. Ricoh also produces award-winning digital cameras and specialized industrial products.

Ricoh, India's Most Valuable BrandsINNOVEDGE
Ricoh India Limited is in the business of providing solutions to meet Customers’ end to end IT business. Known for the quality of technology, the exceptional standard of customer service and sustainability initiatives; the company is fully committed to improve the customers’ workplace efficiency and become their most preferred supplier for Document Management Solutions.

BRAND PROMISE
As a global citizen, Ricoh group is obligation-conscious of environmental conservation. In addition, the company strives to honor its environmental responsibilities and concentrate group-wide efforts in environmental conservation activities.

POWER FACTS
1. Ricoh India Limited has been an ISO certified organization, and is currently certified under ISO 9001:2008, ISO 14001:2004 and ISO 27001:2005 standards. The company also holds CMMI Level 4 certification.

2. In India, Ricoh operates through a robust network of 24 offices, and over 2500 dealers and business associates spread across the country.

Ricoh FANCONNECT Score

Cumulative Brand Score on Product Quality, Social Presence, Net Preferability, Product Portfolio, Brand Recall, Edge Over Competition and Consumer Engagement

8.1
TOTAL SCORE
  • Brand & Quality Rating
    7
  • Product Portfolio
    8
  • Brand Recall
    8
  • Consumer Engagements
    9
  • Social Presence & Innovation
    8
  • Net Preferability
    9
  • Edge Over Competition
    8
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